The Pool Craft umbrella of companies is built on quality, integrity, and a true passion for what we do. We are an award winning, well-established, construction and service company with a loyal team who have been with us for a long time and give 110%.
Our focus has always been and continues to be building and maintaining long-term relationships by providing next-level service, communication, and experiences. Our commitment to our projects, our clients and our team drives everything we do.
Our crews consist of designers, installers, and managers. We have a creative, progressive approach to what we do. Each division works hard, enjoys a fast-paced environment, and a casual work atmosphere.
At Pool Craft, we’re dedicated to fostering a collaborative and inclusive work environment where our team can thrive. We are invested in our process and focused on taking our company to the next level.
We’re always on the lookout for talented, motivated individuals to join our team, even when a specific job opening isn’t listed. If you’re passionate about what we do and think you’d be a great fit, we want to hear from you!
What We Offer:
- Competitive salary and extended benefits package
- Group RSP with Company Match
- On-site parking
- Opportunities for professional growth and development
- A supportive and collaborative team environment
Whether you have experience in pool construction, service technician roles, skilled labourer, or other related fields, we highly value skills, dedication, and a strong work ethic. By submitting your resume to careers@poolcraft.ca, you’ll be considered for both current and future opportunities that align with your qualifications.
Currently hiring for:
Senior Business Operations Coordinator
Location: 561 Edward Ave unit 16, Richmond Hill, ON L4C 9W6
Job Type: Full-Time, Salaried
Position Overview:
We’re looking for a Senior Business Operations Coordinator to join our experienced and talented Business Operations team! In this role, you’ll be reporting to the Manager, Business Operations and be the key expert for office administration, streamlining processes and workflows, internal teams’ liaison and reporting. You’ll provide exceptional support and general coordination tasks to internal departments and external customers, ensuring seamless service and efficient operations. Collaborating with a talented team in finance and operations, you’ll also be responsible for billing, ordering of office materials, ensuring upkeep of office supplies, and uphold a high standard of professionalism
This dynamic Monday-to-Friday position is based at our headquarters in Richmond Hill, with the flexibility to work from home 1-2 days per week as requested.
Key Responsibilities:
- Oversee and manage vendor and subcontractor invoices with accuracy and attention to detail. Initially responsible for client billing through our in-house system (Jobber), with plans to transition this task over time
- Coordinate and monitor day-to-day operational activities to support smooth process execution
- Identify process inefficiencies and work with manager to implement improvements
- Liaise between internal teams (business development, sales, service, HR and construction) to ensure timely communication and task completion
- Support administrative functions such as document preparation, file management, and data entry in an organized and accessible manner
- Input and maintain accurate records across systems and generate reports
- Handle daily office operations, including the coordination of supplies, equipment, and facility-related needs. Specifically, monitoring and maintaining inventory of office supplies, including printers and IT equipment, ensuring all items are tracked and replenished as needed
- Interact with customers in a friendly and professional manner, promptly addressing concerns and providing timely support
- Proactively complete tasks with minimal supervision and seek opportunities to expand technical knowledge through ongoing training
- Identify and propose improvements to existing workflows and reporting processes; escalate suggestions to management for review
- Act as the primary point of contact for office-related inquiries, ensuring prompt and effective internal support
- Perform additional tasks as assigned by management that fall outside of core responsibilities
Qualifications:
- Excellent communication skills (verbal and written) and ability to connect with multiple stakeholders
- Sensitivity to confidential matters is required
- Excellent understanding of Microsoft Office, Google Suite, (Nice to have: Jobber, Monday.com)
- Proven experience in a previous admin/operations role supporting a dynamic team environment
- Team player with the ability to motivate and a strong positive attitude
- Ability to work independently and take initiative
- Attention to detail, adaptable, and passionate
- Strong organizational and multitasking abilities
- Excellent problem-solving skills and a customer-first mindset
How To Apply:
If you are a motivated leader who is passionate about delivering top-notch service and growing with a
dynamic team, we’d love to hear from you. Please send your resume and a cover letter detailing your
qualifications and experience to careers@poolcraft.ca.
